Understanding Your AmEx Car Rental Insurance: A Comprehensive Guide

Jan 25, 2024 By Triston Martin

Your American Express (AmEx) card is more than just a payment tool—it also comes with certain perks, including car rental insurance. But like any insurance policy, understanding what's included (and what's not) can be a bit complex. This comprehensive guide will help demystify AmEx's car rental insurance, ensuring that you can confidently rent a car knowing you're adequately covered. We'll walk through the policy details, from the types of rental cars and situations covered to the process of filing a claim. By the end of this guide, you'll have a clear understanding of how to utilize this often overlooked AmEx card benefit to your advantage.

What is AmEx Car Rental Insurance?

AmEx car rental insurance is a benefit offered to American Express cardholders that provides coverage for damages or loss of the vehicle you have rented. This coverage can save you from having to purchase expensive rental car insurance through the rental company and can also protect your personal car insurance from potentially being impacted in case of an accident during your rental period.

Who is eligible?

Not all American Express cardholders are eligible for car rental insurance. To be eligible, you must have an AmEx card that offers this benefit. These include:

  • Platinum Card®
  • Delta SkyMiles® Reserve Card
  • Hilton Honors American Express Aspire Card
  • Marriott Bonvoy Brilliant™ American Express® Card
  • Business Platinum Card®
  • Business Gold Card®
  • Blue Cash Preferred® Card from American Express
  • AmEx EveryDay Credit Card
  • SimplyCash Plus Business Credit Card

It's important to note that eligibility may vary depending on the specific card you have. It's always a good idea to check with AmEx directly or review your cardmember benefits to confirm your eligibility.

Types of Coverage Offered

AmEx offers two types of car rental insurance: Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS).

  • Loss Damage Waiver (LDW): This covers damages to the rental vehicle in case of an accident, theft, or vandalism. It also includes loss of use charges that the rental company may charge while the vehicle is being repaired.
  • Liability Insurance Supplement (LIS): This provides additional coverage for third-party bodily injury and property damage in case of an accident where you are found at fault.

It's important to note that AmEx car rental insurance does not cover personal injuries or any medical expenses in case of an accident.

What is not covered?

There are some situations and circumstances that are not covered by AmEx car rental insurance. These include:

  • Reckless driving or driving under the influence of drugs or alcohol
  • Intentional damage to the rental vehicle
  • Driving in prohibited areas or off-road
  • Use of the rental vehicle

How to Activate AmEx Car Rental Insurance

To activate your AmEx car rental insurance, you must:

  1. Use your eligible AmEx card to pay for the entire rental transaction.
  2. Decline the rental company's collision damage waiver (CDW) or loss damage waiver (LDW).
  3. Be the primary renter and listed on the rental agreement.
  4. Follow all rental company rules and regulations, including age restrictions and driver's license requirements.

Filing a Claim

In case of an accident or damage to the rental vehicle, you must:

  1. File a claim with your personal car insurance first (if applicable).
  2. Contact American Express at 1-800-338-1670 (for U.S. cardholders) or the international number provided on the back of your card.
  3. Submit all required documentation, including a completed claim form, rental agreement, police report (if applicable), and any other relevant documents.
  4. Wait for AmEx to review and process your claim. This may take up to 45 days.

It's important to note that AmEx car rental insurance has certain exclusions and limitations, so it's crucial to carefully review your policy before renting a vehicle. Additionally, if you are found to be in violation of the terms and conditions or fail to properly activate your coverage, AmEx may deny your claim.

Tips on Maximizing Your AmEx Car Rental Insurance

Here are some tips to help you get the most out of your AmEx car rental insurance:

  • Always make sure to decline the rental company's collision damage waiver (CDW) or loss damage waiver (LDW) at the time of booking.
  • Check with AmEx directly or review your cardmember benefits before renting a vehicle to ensure that you have an eligible card and understand the coverage provided.
  • If you plan on renting a vehicle for an extended period of time, consider purchasing additional insurance as AmEx car rental insurance has limitations on rental length.
  • Familiarize yourself with the process of filing a claim in case of an accident or damage to the rental vehicle.

By understanding your AmEx car rental insurance, you can save money and have peace of mind while renting a vehicle. Remember to always review your policy and follow the necessary steps to activate your coverage before each rental.

Conclusion

AmEx car rental insurance is a valuable benefit offered to eligible cardholders that provides coverage for damages or loss of a rental vehicle. By understanding the types of coverage offered, how to activate it, and the process of filing a claim, you can confidently rent a car knowing you're adequately covered. Be sure to review your policy before each rental and follow the necessary steps to activate your coverage to fully utilize this often overlooked AmEx card benefit. So, next time you're renting a car, don't forget to use your eligible AmEx card and decline the rental company's insurance - it could save you money and hassle in the long run! Happy driving!

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